Frequently Asked Questions

Everything you need to know about our premium essential oils and beauty products.

Are VINEVIDA essential oils 100% pure?

Yes, all of our essential oils are 100% pure, natural, and free from any synthetic additives, fillers, or bases. We provide GC/MS test results for our batches to ensure the highest quality and transparency.

How long does shipping take?

We typically process orders within 1-2 business days. Standard shipping within the United States generally takes 3-5 business days, depending on your location.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product within 30 days of delivery for a full refund or exchange, provided the item is in its original condition.

Do you offer wholesale or bulk pricing?

Absolutely! VINEVIDA specializes in providing high-quality oils at wholesale prices. You can browse our bulk sizes directly on the website or contact our support team for larger commercial inquiries.

Can your oils be used for DIY skincare?

Yes, our oils are perfect for aromatherapy, candle making, soap making, and DIY skincare. However, we always recommend diluting essential oils with a carrier oil before applying them directly to the skin.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.